100% Satisfaction Guaranteed. The Baby Basics will gladly refund unused items in their original condition within 30 days of purchase. Click here on how to make a return. Once the original item is returned, you will receive a credit in the amount that you paid (excludes shipping costs)
How do I make a return?
1. Email us at
custcare@thebabybasics.com with the name of the items you wish to return. Send the item(s) back to us to the address below and we will credit your credit card once we receive the item(s).
Address the package as follows:
The Baby Basics Returns
14819 Old Redmond Road
Redmond, WA 98052
You are responsible for the cost of the return shipping unless the return/exchange was the result of our error. We cannot reimburse return shipping charges, so please contact us prior to mailing back a damaged or incorrect item. Please allow 1-2 weeks for your credit to be returned back to you.